1. Who We Are
Dr George Hunt Chiropractor & Data Controller Registered with the General Chiropractic Council (GCC)
Clinic Address: Sawmill Cottage Waterend Lane, Ayot St Peter, Welwyn, AL6 9BB
Email: ghchiropractic@hotmail.com
Phone: 07832 661754
2. What Information We Collect
We collect and process the following types of personal data:
Personal Identification Information
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Full name
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Date of birth
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Contact information (address, phone number, email)
Medical and Health Information
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Medical history
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GP details
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Health conditions, symptoms, and diagnosis
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Treatment notes and progress reports
Administrative Information
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Appointment records
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Payment and billing details
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Insurance information (if applicable)
3. How We Collect Your Data
We collect your data when:
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You register as a new patient
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You complete medical history or consent forms
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You communicate with us by phone, email, or in person
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You visit our website or book an appointment online
4. Why We Collect Your Data
We collect your personal data for the following purposes:
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To provide safe, effective, and personalised chiropractic care
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To comply with our legal and professional obligations (e.g. GCC requirements)
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To maintain accurate medical records
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To manage appointments, payments, and communication
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To handle complaints or claims if needed
5. Lawful Basis for Processing
We process your personal data under the following legal bases:
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Consent: You have given clear consent for us to process your data.
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Legal Obligation: We are required by law to retain certain records.
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Vital Interests: Processing may be necessary to protect your life or health.
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Legitimate Interests: Necessary for our business and clinical operations, balanced against your rights and freedoms.
6. How We Store and Protect Your Data
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Your data is stored securely in [paper and/or electronic] format.
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Electronic records are encrypted and password-protected.
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Paper records are stored in locked filing cabinets in secure premises.
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We retain health records for a minimum of 8 years (or until a child reaches age 25), as recommended by the GCC.
7. Sharing Your Data
We only share your personal data:
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With other healthcare professionals (e.g., your GP or specialist) with your consent
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With insurers if you request reimbursement (with your permission)
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When required by law, court order, or regulatory authority
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With service providers (e.g., IT support or accounting) under strict confidentiality
8. Your Rights Under UK GDPR
You have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request erasure (in some cases)
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Object to processing or restrict how we use your data
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Data portability (request your records in a format you can transfer)
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Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Cookies and Website Use (if applicable)
If you use our website:
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Cookies may be used to enhance user experience or track anonymous analytics
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No personal health data is collected via cookies
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You can manage cookie settings through your browser
10. Changes to This Policy
We may update this Privacy Policy from time to time to remain compliant with regulations. Updates will be posted on our website and available upon request.
11. Contact Information
If you have questions or concerns about how your data is handled, please contact:
Dr George Hunt
GH Chiropractic
Email: ghchiropractic@hotmail.com
Phone: 07831 661754
T&Cs
These Terms and Conditions govern your use of our services, website, and communications, whether in person or online. By accessing or using our services, you agree to be bound by these Terms.
1. Chiropractic Services
We provide chiropractic assessment, diagnosis, and treatment in accordance with the standards and scope of practice set out by the General Chiropractic Council (GCC).
All services are provided by a licensed chiropractor:
Name: Dr George Hunt
2. Appointments and Cancellations
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Appointments can be booked online, by phone, or in person.
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We require at least 24 hours' notice for cancellations or rescheduling.
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Missed appointments or late cancellations are non-refundable.
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Repeated no-shows may result in the refusal of future bookings.
3. Payment and Insurance
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Payment is due upon booking the service.
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Accepted payment methods include cash, credit/debit cards and bank transfer.
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We do not bill directly to the NHS or third-party insurers. It is the patient’s responsibility to reclaim any fees from the private health insurance providers.
4. Health and Safety
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Patients must provide accurate and complete medical history prior to treatment.
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Chiropractic care may not be appropriate for all conditions; you will be referred to your GP or another health professional if necessary.
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Please inform the clinic of any changes to your health prior to each visit.
5. Data Protection and Confidentiality
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We process your personal data in accordance with the UK GDPR and the Data Protection Act 2018.
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All patient information is kept confidential and stored securely.
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You have the right to access your records and request corrections or deletions under data protection laws.
6. Website Use and Content
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Our website and social media content are for informational purposes only and do not constitute medical advice.
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We are not responsible for any harm caused by reliance on information found online. Always consult with a qualified healthcare provider.
7. Liability
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We are covered by professional indemnity insurance, as required by the GCC.
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We accept no liability for indirect or consequential loss or damage resulting from treatment, unless due to negligence or misconduct.
8. Conduct and Behaviour
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All patients are expected to treat clinic staff with respect and courtesy.
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Abusive or inappropriate behaviour will not be tolerated and may result in denial of service.
9. Changes to These Terms
We reserve the right to update these Terms periodically. Changes will be published on our website or made available upon request.